Our Services

Windows Support

Windows is still the most popular operating system used in business today. From home users to corporate servers to office workers, everyone needs their version of windows working perfectly.

With that in mind we offer a wide range of maintenance and diagnostic services for your windows machines. Here are some of the ways we can help:

  • Install/Reinstall Windows
  • Speed up Windows
  • Remove viruses
  • Remove spyware
  • Diagnose Windows errors
  • Fix non-booting Windows installation

Linux Support

Already a huge player in server software, Linux is continuing to make it’s way as a desktop operating system.

The power and stability it provides is sometimes overshadowed by complex configuration and setup. We can make sure it's up and running the way you need it to be.

Here are some of the ways we can assist you with your Linux environment:

  • Install new Linux servers & desktops
  • Configure server & desktop software & settings
  • Diagnose and repair errors in the Linux environment

Mac Support

Mac computers are known for their reliability. However, from time to time something can go wrong. We can help you regain your peace of mind by providing support for your home or office computer.

These are just some of the ways we can help:

  • Connecting your mac to your network
  • Safely backing up data
  • Restoring your computer from a backup
  • Speed up your Mac
  • Configure your printer with your Mac
  • Syncing your iPad or iPhone
  • Diagnose problems with your Mac

Computer Repair

A hardware error can put your computer out of commission permanently. But what about the data that was on your hard drive? Do you know that in many cases that data can be recovered?

Our team can diagnose computer problems not isolated to the operating system. In most situations we can replace a few key components and get your machine back up and running for you.

Here are some of the ways we can help:

  • Data recovery
  • Diagnose operating system errors
  • Diagnose hardware problems
  • Replacement of computer components

Server Support

Servers are the backbone of your business. They often provide time saving features and tools that can benefit your entire organization. Are they being leveraged effectively? Are they being maintained and monitored for stability and possible issues?

Our team can help you find the right equipment to meet your needs. Already have everything you need? We have the experience to maintain your server infrastructure. Our team can identify potential problems before they happen. Using best industry practices they can make recommendations that can save your company money and potential downtime from system failures.

Here are some of the ways we can help:

  • Server monitoring
  • Log analysis
  • Preventative maintenance
  • Product upgrade/downgrade recommendations
  • Virtualization Technology

Network Support

A solid network is the backbone of most modern businesses. While putting together a new office, it requires installing fast & reliable network hardware. With all the different brands & models out there, it can be hard to find the right components for your business. Thats where we can help. We have the experience needed to not only get you up and running, but also make sure you stay that way.

If your current network is causing you problems, a quick visit by one of our technicians can help get you back on track.

Here are some of the ways we can help you:

  • Network consultation (pre install)
  • Install new network devices
  • Install network printers
  • Install network cables
  • Install Wireless network
  • Diagnose network & internet problems

Remote Support

As many businesses move toward cloud computing, and virtualization it would make sense that your support would too. Many of today’s servers & desktops support the ability to diagnose and fix problems remotely. Most maintenance tasks can be done the same way. Our experienced technicans are actively serving customers throughout the US.

Here are some of the ways our remote support options can help you:

  • Desktop & Server support without a technician in the office
  • All of our technicans are based in the US
  • Same support over multiple office sites
  • Costs less than on site visits
  • Quicker turnaround time
  • Flexible hours

Computer Installation

Setting up a new computer is not as simple as unboxing it and turning it on. Whether it's a new server, desktop or laptop we can make sure it is configured to work correctly on your network.

Just looking to upgrade an existing machine? We can do that too. We can help you choose the right machine or components for your needs.

Here are some of the things we do for our client’s new computers:

  • Identify client’s needs & help with purchasing new computers
  • Install & configure new hardware (video card, memory, hard drive, etc.)
  • Install & configure new software (MS Office, software updates, firefox, etc.)
  • Configure machine settings
  • Configure machine to work on client's network

Out Sourced IT

Is your current IT guy overloaded? Are you a small business that doesn’t need a full time computer technician? Do you have some hardware that no one knows how to use or what it does?

If you answered yes to one of the above questions, then we have a solution for you.

Here are some ways our Outsourced IT service can help:

  • Augment current IT staff
  • Thorough network & systems documentation
  • Part time scheduled support on a daily, weekly or monthly basis
  • No hassle with hiring the “right person”
  • Get support you need, nothing more, nothing less

Network Administration

So you have your computers set up and connected to the network but things don’t seem to be running like they should. If you are concerned about security, speed, efficiency or just simply what to do next, we are here to help.

Here are some of the more common requests we receive:

  • Support Active Directory, group policies, user groups, etc
  • Audit Active Directory configuration
  • Audit server setup & configuration
  • Audit network setup & configuration
  • Diagnose network & service problems
  • Configure new network services
  • Configure new network hardware
  • Install, configure and deploy new software

Mobile Device Support

With all the mobile devices available in the workplace today, you need someone your employees can go to that can make sure they stay connected. From email to theft protection, we can help you stay up and running even when you’re not in the office.

We can support all the major phone operating systems:

  • Apple
  • Android
  • Blackberry
  • Windows